Photos & intellectual property

What you are telling us when you upload

Most of this shop works from something you send: a photo of a person for a figurine, or an image to print on a garment. By sending it, you are telling us that you are allowed to.

• For a photo of a person: that it is you, or that the person in it has agreed to be made into an object.
• For a photo of a child: that you are their parent or guardian.
• For artwork, a logo or a character: that you own it or have permission to reproduce it.

What we will not print

We will refuse an order rather than print it, and we would rather refuse one wrongly than print one wrongly.

• Somebody who has not agreed to it, where that is apparent.
• Another company's trademark, on something being sold on.
• Material that is illegal to reproduce.
• Material intended to harass or impersonate a specific person.

What happens to your photo

We store it. Your photo is kept as a file on our server, and it stays there until you ask us to delete it or we delete it ourselves - there is no clock on it. That is true even if you upload a photo and go no further: choosing one starts nothing and buys nothing, but the file is already with us.

We send it to other companies to do the work, and we cannot make your order without doing so. Turning a photo into a cartoon or a printable drawing, showing you an approximate picture of the chocolate figurine we would make from it, and turning a photo into a 3D model, are all done by artificial intelligence services we pay for rather than by software of our own. Your picture is uploaded to them. Today those are OpenRouter, which passes the image on to whichever image model we have chosen - at present one run by OpenAI - and Tripo, which builds the 3D model a figurine is printed from. Removing a background is the exception: that runs on our own server and the picture does not leave it.

What we ask of them, and what we cannot promise. We send the picture and the instruction and nothing about you - not your name, your email address or your order. We do not license your photo to anyone, sell it, publish it, show it to other customers, use it as an example, or use it to train anything of ours. What those companies then do with it is governed by their own terms and not by ours, so if that matters to you, read theirs before uploading a photo you would not want handled by a third party.

Otherwise it is used to make your order and nothing else. The people making your order can see it, because they cannot make it otherwise.

You can see it, and nobody else can. Your cart shows either the photo you sent or the figurine we would make from it, so that the last screen before you pay is one you can actually check. Every address your pictures are served from is tied to your own browser session: another customer who somehow had the link would be told there is nothing there, and so would you once the session ends.

Every image you upload is decoded and re-encoded the moment it arrives, so what we store is the picture and nothing else. That strips the metadata cameras write into a file: the make and model of the phone, the time, and on most phones the coordinates where you were standing. Any rotation the camera recorded is applied to the pixels first, so nothing arrives sideways because of it.

Your photo reaches us when you choose it, not when you press the button that starts the work, so that the picture on your screen is one we can already see. Choosing a photo starts nothing and buys nothing; if you go no further, it is a file we hold and never use.

If you want a photo and the figurine built from it deleted, ask, and we will delete both.

What we keep of our own

The 3D model built from your photo is ours to hold as a record of what was made, and yours in the sense that it is a model of you: we will not sell it, license it, or print it for anybody else.